Years of Combined Experience
Our team has provided personal security for VIP’s ranging from former US President Bill Clinton, former Canadian Prime Minister Paul Martin, to Ellen Page, Rihanna, Ozzy Osbourne, and most recently Johnny Reid. Our concert experience measures in the hundreds including U2, Nickelback, the Backstreet Boys, Guns ‘n Roses, Bob Dylan, and many more.
Shadow Group’s proven experience is undeniable. As one of the premier event security specialists in North America, it’s no wonder that our team of seasoned professionals have been the first point of contact for nearly every concert and marquee event in Atlantic Canada since 2001.
Shadow boasts an almost 100% retention rate with clients and staff alike, a record almost unheard of in the industry.
How does Shadow accomplish this? By focusing on our three most important attributes.
At Shadow Group, we are:
CAPABLE – our staff not only go through the most intensive screening process, they are also provided the best training. Custom programs designed by incorporating years of the best and most specialized teaching certifications in the world including legal articulation, report writing, surveillance, evidence handling, use of force continuum, and first aid to name a few. This coupled with Shadow’s strict personality profile ensures that clients are tailor-made in every way for their client.
CONFIDENT – these skill sets, along with consistent encouragement and assistance from Shadow Groups management, senior staff, and supervisors, guarantee that every staff member will be confident in his task, thus putting clients at ease always.
COMMITTED – Shadow prides itself on diversity, with staff from every walk of life, race, creed and sexual-orientation. Shadow welcomes this, as we believe diversity is the key to growth and longevity. Each member, although different, has one similar attribute that made them stand out; that is an unwavering commitment to their team, their organization and to their clients to provide the best customer service possible and the safest and most enjoyable experience for our client’s customers.
Shadow Group brings a focused and disciplined approach to our services, including Special Events Security, Static and Mobile Guard, Access Control, Close Protection, and Crowd Risk Analysis.
Our approach is simple: we will work with you to determine the level of security staffing required then – from our pool of security professionals – provide fully-trained, properly-certified security professionals who are trustworthy and dependable.
We have the experience, the access to manpower and the commitment to meet and exceed your expectations at every level.
We are capable. We are confident. We are committed.
We are the perfect choice for your trusted security partner.
We are Shadow Group.
Shadow Group is your trusted partner in Security Services, Private Investigations, and Civil Enforcement Bailiff Services.
Manager, Building Services, Events East Group
Shadow has been under standing offer with Trade Centre limited for several years. Shadow's role at Trade Centre Limited has included special events at the World Trade and Convention Centre and the Scotiabank Centre. It has provided security to sporting events, concerts and other family shows, VIP galas and international events such as Ultimate Fighting this past autumn. Shadow has always provided excellent customer service and first-rate management support. In my opinion, Shadow Security is a solid company with a versatile and effective leadership team.
Site Manager, Industrial Security Limited, Irving Shipbuilding Inc.
I have used Shadow Security Services on and off throughout the past ten years and have always been more than satisfied with the work that was completed and the people that were supplied. The Security Staff had a good knowledge base of security and, have always been courteous to the Clients, Visitors, and Sub-contractors, no matter what the situation. The management team was always willing to help if there were changes in the security stance or practices and quickly ensured that their staff was well informed of the changes. I would recommend Shadow Security to serve as Security Services for any company in any situation. From the company that wants a specific job completed or for one that would like the Security Firm to build a system Shadow is able to complete the task.
VP of Operations, Sonic Concerts Limited
I have been employing the services of Shadow Security for my events for almost a decade now and almost exclusively for over 2 years, where their primary functions have been artist security and transport, access and crowd control and enforcement of the Liquor Control Act. In my opinion, they have proven to be the most well trained, reliable,knowledgeable and experienced team I have had the pleasure of dealing with. They are able to provide large numbers of guards with a moment's notice and are extremely versatile and adaptable to any situation an event may present. Even their newest staff seems extremely prepared and their senior staff and supervisors are second to none. I can honestly say that Shadow is my first choice for my security needs and I would highly recommend them to anyone needing a high end, full-scope security service.
Arena & Event Manager, Dartmouth Sportsplex Community Association
Shadow Security has been our exclusive security provider for 3 years now. During this time, they have proven to be an invaluable asset. They provide all facets of security ranging from event to static guard and patrol services. Their staff members are extremely seasoned personnel who are well trained and very knowledgeable. They are also very versatile and are able to adapt to change rapidly. They also have customer service skills which are second to none. They consistently go above and beyond to not only meet, but exceed expectations. Their operations and management team are also extremely quick to address any questions or concerns we may have and offer solutions immediately. I would highly recommend Shadow Security as a security provider. After several years of using several companies I can honestly say I have seen none better.
Director of Licensed Operations, Dalhousie Student Union
Kent MacDonald's Shadow Security has been providing security personnel and services to the Dalhousie Student Union in various capacities ranging from crowd control, security for licensed events, and general security policing. I have found their service and standards to be very high, diligent and very customer service focused. I fully endorse Kent and his team.
Community Recreation Manager / Personnel Support Services 5 CDSG, National Defence / Government of Canada
Canadian Forces Base Gagetown held a Trews Concert in 2016 in which we contracted Shadow Security to assist with the event security. Through our dealings with the company from the beginning we found the staff to be very professional. During the event we were impressed with the attention to detail, punctuality, and the staff were firm but friendly when dealing with patrons during the event. We would definitely look at contracting the Shadow Security company for future events.
Lead Coordinator, Fredericton Civic Pride, Canada Day Committee
We were so excited to have Shadow Security join us for the Area 506 Festival last year. It was our first year and they were so helpful making sure our event was safe and enjoyable for everyone. They were extremely professional and we couldn’t be happier with their service through the entire weekend. Everyone was so friendly!
Manger, College Hill Social Club
I have used Shadow Security on several occasions. I have found them to be punctual, polite and accommodating. Professional in their approach and good with the customers. I would highly recommend them. Bruce, one of the supervisors is definitely top of our list when we book as he runs a very tight ship.
Programming / Marketing / Operations The Capital Complex Shivering Songs, Graystone Brewing